:root{--fondo:#f0f2f5;--panel:#ffffff;--chat:#efeae2;--borde:#e9edef;--borde-2:#d1d7db;--texto:#111b21;--texto-2:#667781;--cyan:#00a89e;--cyan-claro:#e7f7f6;--burbuja-yo:#d9fdd3;--burbuja-tu:#ffffff;--alerta:#e5533d;--sombra:0 1px 2px rgba(11,20,26,.08);--sombra-2:0 6px 24px rgba(11,20,26,.12)}*{box-sizing:border-box}body,html{height:100%;margin:0}body{background:var(--fondo);color:var(--texto);font:15px/1.5 -apple-system,BlinkMacSystemFont,Segoe UI,Helvetica,sans-serif;-webkit-font-smoothing:antialiased;overscroll-behavior:none}button{cursor:pointer}button,input,textarea{font:inherit}::selection{background:var(--cyan-claro)}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-thumb{background:var(--borde-2);border-radius:3px}::-webkit-scrollbar-thumb:hover{background:var(--texto-2)}.app{height:100dvh;background:var(--fondo)}.app,.lista{display:flex}.lista{width:390px;flex-shrink:0;background:var(--panel);border-right:1px solid var(--borde);flex-direction:column}.lista 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b{color:#8a6100}.aviso.fallo{background:#fdecea;color:#8a1c14;border-color:#f5c6c2}.ficha{width:330px;flex-shrink:0;background:var(--fondo);border-left:1px solid var(--borde);padding:18px;overflow-y:auto}.ficha h3{font-size:11px;text-transform:uppercase;letter-spacing:.7px;color:var(--cyan);margin:0 0 14px;font-weight:700}.dato{margin-bottom:12px}.dato:last-child{margin-bottom:0}.dato .k{font-size:11.5px;color:var(--texto-2);margin-bottom:1px}.dato .v{font-size:14px;line-height:1.45}.dato .v a{color:var(--cyan);text-decoration:none}.dato .v a:hover{text-decoration:underline}.ficha-cab{display:flex;align-items:center;gap:12px;margin-bottom:16px}.avatar.grande{width:46px;height:46px;font-size:15px}.ficha-nombre{font-weight:650;font-size:16px;letter-spacing:-.2px}.ficha-sub{font-size:12.5px;color:var(--texto-2)}.tarjeta{background:var(--panel);border:1px solid var(--borde);border-radius:12px;padding:14px;margin-bottom:12px;animation:sube .28s cubic-bezier(.22,1,.36,1) 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